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Hamilton Kent Blog

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2015 HK Customer Survey Results

In the Fall of 2015, Hamilton Kent once again surveyed its customers to learn what is most important to them as well as how they rank the service and products they are receiving from us. We promised to share the results with our customers.

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Easy determination of I&I in sanitary system

Municipal and federal agencies in Canada and the US have long recognized the problems associated with I&I (inflow and infiltration) in separate sewage collection systems. Very little precise information is available on the extent of I&I as a national problem. So how can managers and regulators ever hope to formulate strategies to improve their systems and benchmark their performance?